Returns & Exchanges

At Opinel, we stand by the craftsmanship of our knives and tools; if you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the unused items in their original Opinel box, ensuring all protective blade covers and documentation are included.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned cutlery, a refund will be issued to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing